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Pandora excluded, some restrictions apply 

Our team possesses a thorough knowledge of and passion for our products. We strive to give our online customers exactly the same service & dedication to excellence that our in-store customers have come to expect from us. Expect our customer service to be prompt and personal. Expect to speak with people who understand your needs and expectations and who actively strive to exceed them.

At The Thoughtfulness Shop we are dedicated to the pursuit of relationships with our customers, many of whom have even become our friends. To be sure, whether you transact your business online, offline, or anywhere else, customer service is the lifeblood of our business.

 




 



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 104 Cass St., Woodstock, IL  60098


 


 

Disclaimer: United States Shipping only.  Prices are subject to change without notice.....Policy and terms are subject to change anytime. On all sale or discount items - shipping and handling applies. No promotions can be used with sale items, and shipping applies on all promotional items and sale items. Exclude Pandora from all sales.  Cancellations must be made before item is shipped or you will be charged shipping charges. On return items you will pay shipping charges.  If you had FREE shipping on your order you will also pay for those shipping charges, unless item is defective or broken. and you must call for return authorization, we reserve the right to refuse returns without an return authorization. (no returns accepted without authorization). If Box or item is damaged you must keep  the original box the item was shipped in for claim purposes. Call us immediately at 888 695 5656 to report damages. Failure to report damages and keep the box may cause claim to be denied.  Limited editions subject to availability. Not responsible for lost items. No return on any ornament orders after December 19.  Read entire policy


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