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Disclaimer: United States Shipping only. Prices are subject to change without notice.....Policy and terms are subject to change anytime. On all sale or discount items - shipping and handling applies. No promotions can be used with sale items, and shipping applies on all promotional items and sale items. Exclude Pandora from all sales. Cancellations must be made before item is shipped or you will be charged shipping charges. On return items you will pay shipping charges. If you had FREE shipping on your order you will also pay for those shipping charges, unless item is defective or broken. and you must call for return authorization, we reserve the right to refuse returns without an return authorization. (no returns accepted without authorization). If Box or item is damaged you must keep the original box the item was shipped in for claim purposes. Call us immediately at 888 695 5656 to report damages. Failure to report damages and keep the box may cause claim to be denied. Limited editions subject to availability. Not responsible for lost items. No return on any ornament orders after December 19. Read entire policy